You've just created the perfect coffee drink, your customer has just taken that perfect first sip. Capture how it should be done everytime and share it with your team.
Create & Capture
In the Hospitality industry, your people are everything. Staff training/ on-boarding focuses on keeping customers safe from food born illnesses and other safety concerns along with the SOPs to create a great customer experience. These are frequently carried out on property or in a staff meeting location. But that's just too time consuming, not scalable for repeated training and quickly forgotten by all concerned. Why can't every team lead pull out their phone and instantly create an answer the the question about food safety they've been asked about for the 10th time?
Share the Right Content
Feathercap gives any experienced team member or leader the ability to instantly shoot and share valuable training into text, images, documents or video training with the group. It's all view-able by everyone from any mobile or desktop device.
Get better outcomes
Now every new and existing team member can see short micro-learning videos on how to do their job. You can even get reports on time spent and completion/ along with certificates.
Unlike most existing training, it's so easy to create new training, there's no barrier to re-filming out of date or stale content. Everyone spends a lot less time in training meetings and can view the content whenever they need it on their phones or any device.
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